DEK DEVELOPMENT GROUP, LLC
Turning Vision Into Value

Privacy and Cookies Policy
At DEK Development Group, LLC and all of its affiliates (hereinafter referred to as “DEK”, “we” or “us”) aim to protect the privacy of every current, former and prospective client as far as possible. This Privacy and Cookies Policy (the “Policy”) describes the type of personal information we may collect, the purposes for which we use the information, the circumstances in which we may share the information and the steps we take to safeguard the information to protect your privacy.
1. The personal information we collect and how we use it
We may collect information about you and use it in the following ways:
We may collect personal information about you from applications or forms you may complete, agreements you enter into with us or in the course of your establishing or maintaining a client relationship with us regarding an investment product or vehicle including your name, postal and email address, debit card details, ongoing statements and other related information. This is to allow us to complete your transaction and also to provide confirmation of the transaction to you.
We also use cookies (see paragraph 5 below for further details).
When you browse the website we will store information as to how you use the website in order to improve the quality of service provided to you. For example, it will allow us to decide the most appropriate site layout and navigation.
We may collect information concerning the attachments you open with newsletters that are sent to you electronically.
We also use the information we collect in order to inform you about changes to the website and, subject to any applicable local laws, other information that we think may be of interest and/or useful to you including our products and services.
Of course, you are not required to supply any of the personal information that we may request. However, failure to do so may result in us not being able to provide services offered by DEK to you.
2. Who we disclose the personal information to
DEK does not disclose your personal information to third parties, except as described in this Policy.
Third party disclosures may include sharing such information with non-affiliated companies who perform support services on our behalf including those that provide professional, legal or accounting advice to DEK. These companies are required to ensure appropriate security measures are in place and maintain the confidentiality of such information to the extent they receive it, and to use your personal information only in the course of providing such services and only for the purposes that DEK dictates. These non-affiliated companies, however, may be based in countries where privacy laws do not exist or provide less protection than the laws in the US.
We may also disclose your personal information to fulfil your instructions or pursuant to your express consent.
Finally, under limited circumstances, your personal information may be disclosed to third parties as permitted by, or to comply with, applicable laws and regulations, for instance, when responding to proceedings of a court of law or similar legal process, to protect against fraud, and to otherwise cooperate with law enforcement or regulatory authorities.
You should know that DEK does not sell your personal information.
3. Privacy and the Internet
DEK is committed to ensuring that your personal information is secure. In order to prevent unauthorized access or disclosure, we have in place appropriate physical, electronic and managerial procedures to protect and secure your personal information.
(a) How we secure information transferring to our web server
All forms containing sensitive personal information, such as payment or bank details, are transmitted, after we authenticate your details, to the web server using a 'secure form' in which your details are encrypted using the most secure encryption level available.
You should notify us immediately if you have any reason to suspect that someone else may be using your details.
An encryption certificate can be viewed by double clicking on the padlock icon displayed within the web browser window when you are on a secure page.
(b) How we hold your personal information on our web server
In most cases your personal information is passed immediately to our customer service centre without any personal information being stored on the web server at all.
Where it is necessary to store personal information temporarily, any sensitive personal information is securely encrypted and stored away from publicly-accessible areas of our web server.
(c) How we transmit your personal information to our customer service centre
Once we have received your personal information, the web server, located in a secure area of the network, immediately passes your personal information through an additional firewall into an application server and onto a server to allow us to execute your order within the customer service centre. The personal information is itself protected so that only authorised staff can access the personal information.
4. Personal information and marketing purposes
If you want DEK to not use or cease using your personal information for marketing purposes, please contact our Sales Department at sales@dekdevelopmentgroup.com.
5. Changes to the Policy
Please be aware that this Policy may be updated at any time. As such, please ensure that you regularly read the latest version of this page.
6. Questions
If you have any questions or complaints relating to the Policy or how we use the personal information we have about you, please contact our Accounting Control Department at accountingcontrol@dekdevelopmentgroup.com who will endeavour to respond to you promptly.
7. Glossary
A cookie is information that a web server stores on your hard disk so that it allows a web site to store your preferences on your machine and later retrieve it.
An IP address is a 32-binary digit number that identifies each sender or receiver of information that is sent in packets across the Internet.
A session is a series of interactions between two communication end points that occur during the span of a single connection and is related to a particular session number.